FAQ
Frequently Asked Questions
How long does shipping take?
Most orders arrive within 7-15 business days after processing. Some items may take longer depending on the supplier, product, and delivery location.
How long does order processing take?
Most orders are processed within 1-3 business days after payment is received.
Will I receive tracking information?
When tracking is available, tracking information will be sent by email after your order ships.
Why did my items arrive separately?
Some products may ship from different suppliers or warehouses, so items from the same order may arrive in separate packages.
Can I change or cancel my order?
If you need to change or cancel an order, contact us as soon as possible. We cannot guarantee changes once an order has started processing or has shipped.
What should I do if my order arrives damaged or incorrect?
Please contact us with your order number, photos if available, and a brief description of the issue so we can review it.
How do I contact customer support?
Use our Contact Us page and include your name, email, order number if applicable, and a short description of what you need help with.